Return Policy

Returns and Exchanges:

For refund or exchange eligibility, buyer must take the video while opening the box, and must contact Sakhi Boutique support center (contact info is provided below) within 2 days of receiving the item.
For items with minor damages that are easily fixable at customer's end , please contact Sakhi boutique support team for repair instructions.
The items that are used, or with missing parts after arrival, or those with damage caused by buyer's handling are not eligible for exchange or refund.
Buyer is responsible for the return shipping cost unless item arrived damaged or different than what was purchased.
Please contact us before sending your package back to us.

Shipping Guidelines:

Ship in the original bubble wrap or box to protect the jewelry items during the shipment.
After receiving your return, and inspecting the condition of the item, we will process your return or exchange within 5-7 business days of receiving the item.

support@sakhiboutique.com
WhatsApp @ 669-262-9747